Emergency Healthcare in China for Foreigners

Medical emergencies can happen anywhere. Knowing what to do in China can make a critical difference. This guide covers emergency procedures, numbers to call, and what to expect.

Emergency Number: 120

In a medical emergency, dial 120 for an ambulance. When you call:

• Clearly state your address (have it written in Chinese if possible)

• Describe the symptoms as best you can

• Wait for the ambulance at your location

Emergency Departments

Hospital emergency departments (急诊科) operate 24/7. You can go directly without an appointment.

• Emergency departments treat all patients regardless of insurance status

• Bring your passport and any insurance documents

• Payment typically required upfront — cash, card, or mobile payment

• Grade 3A hospitals have comprehensive emergency capabilities

Hospitals with International Departments

Many public hospitals in major cities have international departments (国际医疗部) with:

• English-speaking or multilingual staff

• Shorter wait times

• Direct billing with some international insurance companies

Many private hospitals also offer world-class services with full language support.

Other Emergency Numbers

Before You Travel

• Save 120 in your phone

• Write your hotel address in Chinese characters

• Carry insurance information and emergency contacts

• Know the nearest hospital to where you're staying

• Download a translation app for emergencies